Privacy Policy for Brody's Mechanical

Last Updated: March 31, 2025

At Brody's Mechanical, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.brodysmechanical.com/), interact with us, or use our services. We operate in Simcoe, Ontario, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy also covers how we use your information for advertising purposes, including through platforms like Facebook Ads and Google Ads.

By accessing or using our website, you agree to the terms outlined here. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, and physical address when you submit a contact form, request a quote, or communicate with us.
  • Service Information: Details about your mechanical service needs (e.g., equipment type, service requests) provided through forms or direct communication.

b. Automatically Collected Information

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized advertisements (see Section 5 for details).

c. Information from Third Parties

  • We may receive information about you from third-party advertising partners (e.g., Facebook, Google) when you interact with our ads or when we use their tools to target ads to you.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our mechanical services, including responding to inquiries and scheduling appointments.
  • To communicate with you via email, phone, or text about your service requests, updates, or promotional offers.
  • To analyze website usage and improve our site’s functionality and content.
  • To deliver personalized advertisements through platforms like Facebook Ads and Google Ads, based on your interests and behavior.
  • To comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors who assist with website hosting, email services, payment processing, or analytics (e.g., Google Analytics). These providers are required to handle your data in accordance with this policy and applicable laws.
  • Advertising Partners: Platforms like Facebook and Google to serve targeted ads based on your browsing behavior or demographic data. These partners may use cookies or similar technologies to track your activity across websites.
  • Legal Requirements: If required by law, regulation, or legal process (e.g., subpoena), we may disclose your information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. We will securely dispose of your information when it is no longer needed.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Functionality: Remembering your preferences and improving site navigation.
  • Analytics: Measuring website traffic and user behavior via tools like Google Analytics.
  • Advertising: Delivering relevant ads through Facebook Ads, Google Ads, and other platforms. These ads may be based on your activity on our site or other websites (e.g., retargeting).

You can manage cookie preferences through your browser settings. To opt-out of personalized advertising:

Disabling cookies may limit some website features. For more information, see:

6. Advertising and Third-Party Compliance

a. Facebook Ads

We use Facebook’s advertising tools (e.g., Facebook Pixel) to track your interactions with our site and serve targeted ads. Facebook may collect or receive information from our website and combine it with other data they hold to improve ad relevance. Adjust your ad preferences in your Facebook account settings.

b. Google Ads

We use Google Ads and related tools (e.g., Google Analytics, Google Tag Manager) to display ads based on your interests and browsing history. Google may use cookies to track your activity across sites for ad personalization. Opt out of personalized ads via Google’s Ad Settings (https://adssettings.google.com/).

7. Your Choices and Rights

Under PIPEDA, you have rights regarding your personal information:

  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe” link in any email we send.
  • Advertising Tracking Opt-Out: To opt-out of personalized advertising through Facebook, visit https://www.facebook.com/ads/settings. For Google, visit https://adssettings.google.com. Manage cookie preferences through your browser settings.
  • Access, Correction, or Deletion: You may request access to, correction of, or deletion of your personal information. We will respond within 30 days of receipt, or inform you if we need more time. Contact us at info@brodysmechanical.com or 519-428-4102.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external sites (e.g., social media pages). We are not responsible for the privacy practices or content of these third-party sites. Review their privacy policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated” date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or to exercise your rights under PIPEDA, contact us at:

Brody's Mechanical
5 Third Ave, Simcoe, ON N3Y 5H8
Email: info@brodysmechanical.com
Phone: 519-428-4102